National express refund. Please note: We only sell Heathrow Express tickets.

Our standard luggage allowance lets you bring two 20kg pieces of luggage with you on your journey, so you won't have to leave your favourite jumper behind. (a) Left Luggage: If you leave behind any of your Luggage or other items of property on a Coach, you should notify us as soon as possible and in any event within 24 hours of the end of your journey by calling us on +44 (0)3717 818181. Our Safety Value: The safest mass transit operator in the communities we serve. To express your intent of getting a refund, reach out to National Express through the following: Phone: 0371 781 8181. 22-May-2024 Knowledge. at nationalexpress. One way tickets from just £5. Simply make an additional online booking at National Express after you have joined , or as otherwise outlined in your membership details, and send us the purchase or booking confirmation receipt. Timetable Finder: Get detailed information on all coach routes. If you want to get a refund for another reason, you may have to pay a fee. National Express is a leading coach and long-distance bus operator in the UK, offering fantastic value for money with tickets. K. Peter Jaworski. Discount. If you’re entitled to a ticket refund, you can easily do this through My Account and no matter whether you have a single, return or open return, your ticket can be cancelled and your card payment repaid by following these simple steps: Log in to My Account and view your ticket information. Contact Us. Refund Sent – We sent the refund to your bank or to you in the mail. Please note: you are only able to receive a refund with Fully Flexible fares. Expiration Date. If you have your ticket number to hand, you can enter this and your email address to view tracking information for your journey. Please note: Ticket amendments (if your fare type allows) can be completed before the current departure time. Earn your reward. Before proceeding with a refund, ensure you have canceled your National Express ticket as per the steps mentioned above. You may then email Wanderu for any follow up on the status of your refund, if needed. Spread the cost of your London travel over four interest-free payments, due every 2 weeks. Tickets purchased through the Ryanair website (Ryanair. We cannot offer refunds on part-used tickets. 25% Off. 1 Passenger Add Coachcards. Please ensure your ticket type is eligible for a refund and your cancellation made no later than 24 hours before your original outward journey. Simple & convenient. Call NX Rewards on 0800 917 7684 Dec 4, 2023 · Phone: 0800 917 7684 Monday to Friday 8:00am - 8:00pm and Saturday 9:00am - 4:00pm, excluding bank holidays. Join. Welcome to National Express My Account. This does not include the time it would take for the funds to post on your bank account. nationalexpress. *15 minute journey time to Heathrow Terminals 2 & 3 with an extra 6 minutes to Terminal 5. If you choose to travel on a different day, not covered by your original ticket, there is no admin fee to get a refund and rebook your ticket. Your ticket is refundable (with no admin fee) if the service you planned to travel on is delayed or cancelled, and you choose not to travel. As nxrewards is separate company to National Express, you will contact them directly to action a cancellation. We can only refund Fully Flexible tickets that have been cancelled 24 hours prior to the departure of the original outward journey, however some extra products may not be refundable (i. See our Ticket Types page or our Changing, Cancelling and Getting a Refund for Tickets page for more information. You’ll need to cancel your ticket no later than 24 hours before your original outward journey to be able to get a refund. booking fee, or We were delayed 2 and a half hours as we hitched a ride on the next available train out of Edinburgh. Fares Jun 28, 2024 · If your fully flex ticket is more than 24 hours from your scheduled outbound journey time and you have paid via a card payment online you will be able to cancel and refund your ticket. Enter this promo code at checkout for a 25% discount on the ticket price. -. 03-Jan-2024 Knowledge. Your ticket will be delivered from tickets@nationalexpress. Select "Manage My Tickets" from menu. Ask for the money transfer to be reversed. £10 per item for a Single journey when pre-booked online as part of your ticket reservation, with an e-ticket only¹ or £15 payable on the day. If you have lost an item whilst travelling on our services or at one of our stations please complete our lost property form which can be found by clicking the below link. What's more, our friendly drivers will load your bags onto the coach for you, making the start of your journey even easier. About your journey. Don't forget. It is also the leading high-frequency service operator across Continental Europe, North Africa, North America and the Middle East. It may take 5 days for it to show in your bank account or several weeks 1 day ago · Current National Express Coupons for July 2024. A services. Great reasons for travelling with National Express. 24/10/2023. I filed a complaint with National Express with the view of getting that £1300+ recouped, and this is their response: I can confirm that the delay was due to the relief coach driver's company car breaking down. If you wired money to a scammer, call the wire transfer company immediately to report the fraud and file a complaint. National Express Corporate Travel Scheme - call 0121 254 6363; Get a refund for a ticket on a Swift card. For more information on our process of refunding tickets, as well as certain add-ons, please visit our refunds & amendments Mar 26, 2024 · Where's My Refund shows your refund status: Return Received – We received your return and are processing it. When amending your ticket an excess fare may also be charged if there is a difference in price from your original ticket. The easiest way to cancel your ticket is through My Account. 11. Booking National Express bus tickets online is easy. Make purchases online with NX Rewards retailers. com and you have still not received your National Express ticket for travel, please check your junk/spam folder for tickets from tickets@nationalexpress. Nov 22, 2023 · Journey amendments can be made to tickets prior to travel by visiting online here, visiting a National Express Travel shop or National Express Agent or by calling 03717 818181*. Refunds can be made up to 24 hours prior to the departure of the original outward journey, however, some additional products may not be refundable (i. Coronavirus. Avoid the problems that halt rail networks with a National Express You may purchase additional Luggage prior to departure from any one of the following channels at charges detailed below: Channel. 26 June 2010 at 9:22AM. If you have a ticket booked which was purchased with this Coachcard the ticket will be invalid and you will need to buy a new ticket. You’re free to cancel your membership at any time. Priority Mail Express Refunds - Eligibility Details (DMM 604. Refund Approved – We approved your refund and are preparing to issue it by the date shown. A6 service. If eligible, you will see a 'Cancel & refund ticket Services via our European Partner Operator BlaBlaBus have been suspended following government guidance in France. If you have not received your email confirmation, please check your spam or junk email folders. Plus, smart online tools create a great experience before, during and after your coach journey. Familiarize yourself with the National Express’s refund policy to understand the terms and conditions. Do you need an amendment or refund? Please select your ticket type below for information on amendments and refunds. *Calls cost 13p per minute plus your phone company’s access charge. We suggest you call National Express on 08717 818178* (0044 8717 818178 from overseas) for more details. 5 below. Your credit card and delivery details are stored securely within your PayPal account. With a rich history dating back to 1972, the company has become a trusted name in the travel industry, known for its vast route network, comfortable coaches, and excellent customer service. Preferred by customers. Route Map: See all National Express bus routes and stations. If you're 60 or over and love visiting family and friends or taking day trips and short breaks, our Senior Coachcard offers a great way to save 1/3 on Standard and Fully Flexible fares to hundreds of towns, cities and airports across the UK. For more information on our process of refunding tickets, as well as certain add-ons, please visit our refunds & amendments page. 4 Refunds for delay or cancellation of service: If the coach you were booked to travel on is delayed or cancelled or there are insufficient seats and as a consequence you reasonably decide not to travel, you may claim a refund if you return the ticket to either the office or agent where you bought it or the Refunds Department in accordance with the general rules set out in Clause 6. Helpful tools and information for planning your next trip with us. See below for more details. § 51. Non Account Holders. Fully Flexible fares are refundable, this can be completed through My Account. 2. If you purchased your ticket through the Heathrow Express App please refund your unused tickets via the ‘My tickets’ section of the App. Please note: We only sell Heathrow Express tickets. Quote ref: National Express - HX020B. Claims for refunds can also be made through My Account with your ticket cancelled no later than 24 hours before your original outward journey. 9. Lines open 8am-10pm 7 days a week. You can set up My Account and manage your booking by clicking Jun 20, 2024 · Please contact us and we will do our best to put this right for you. Smishing: A text or smartphone SMS message where scammers often use alarming language such as, "Your account has now been put on hold," or "Unusual Activity May 30, 2024 · Our lost property team are on hand to try and reunite you with your missing item. Log in. I've lost my ticket. Note: The quickest way to report your lost item is using the link, there Alternatively, please phone 020 8666 9326 and ask for a claim form or Write to: Allianz Global Assistance travel insurance claims department, PO Box 451, Feltham, TW13 9EE or Email: travel. Can I get a refund for the return part of my National Express ticket? to be legally bound by the terms of this Policy. Mar 28, 2024 · The email lures the victims into the scam with a variety of ruses such as enticing victims with a phony tax refund or threatening them with false legal or criminal charges for tax fraud. To make a complaint or provide feedback please email us by selecting Complaints & feedback in the drop-down menu on our contact us page. We cannot provide any cash refunds. Plan your journey with our interactive Route Map or Timetable Finder. National Express FAQs. The £15 day return or one-way journey for Coachcard holders for travel on Tuesday, Wednesday, or Thursday, when booked at least 3 days in advance and excludes travel from and to an airport is valid on all dates, with the exception of the below 2023 dates. not to use the name "National Express", any National The National Express Money Order Refund Form is a crucial document designed for individuals seeking to get a refund or to trace a National Express money order that they have purchased. PayPal is the ideal way to pay using any device, whether that's mobile, tablet or desktop. Click here to either login into My Account / Register for My Account to enable you to make changes online. You can now amend your ticket online with My Account. £10. Please visit our service updates page for more information on ticket amendments and refunds. Call or get in touch online We are here to help Great, simply log in and follow the steps below to manage any existing bookings. 20 one-way! With services operating round the clock from convenient pick-up points all over the UK, you can travel worry-free. Hi, I travelled from Milton Keynes - London Marble Arch on Wednesday morning, due to return on the coach at 17. Step One. With direct coach services to Paris, Amsterdam and Brussels running everyday, low-cost fares and a generous luggage allowance it has never been easier to have the perfect European break. Yes, you can get a refund for your unused train ticket, with no fees, if your train is delayed or cancelled and you decide not to travel. You must combine refunds for Priority Mail Express and related extra services into a single refund request. Apr 2, 2020 · NATIONAL EXPRESS is fully suspending its national network of coach services from midnight on Sunday April 5, 2020. 4. Start shopping at your favourite retailers. PayPal is Great Britain's number No. Your ticket will then be sent to you along with an order confirmation email - simply print the ticket email and bring it with you. Call NX Rewards on 0800 917 7684 Simply tap your contactless card/device to the reader, wait for the green screen and take a seat. e. Step Two. Just choose your journey and select Clearpay as your payment method at checkout! Clearpay lends you a fixed amount of credit so you can pay for your purchase over 4 instalments, due every 2 weeks. Charge per item of additional luggage per return journey. We would like to show you a description here but the site won’t allow us. At the moment, refunds take 7 to 10 working days to be processed. Please note: Ticket amendments (if your fare type allows) can be completed Oct 7, 2023 · Canceling your National Express ticket is a straightforward process that can be done online or over the phone. £20 per item for a Return journey when pre-booked online as part of your ticket reservation, with an e-ticket only¹ or £20 payable on the day. Use the Journey Planner on our homepage to book your ticket. Jul 21, 2022 · We would like to show you a description here but the site won’t allow us. It requires the purchaser to fill out the form in full, including providing the money order serial number and adhering to a $6. Enter your destination. :) Back in the States now and just got a letter from National Express denying the claim. If you still can't find your ticket, you can view and print your ticket in My Account. 53 (a)). Please note: you cannot change the departure or arrival location on your ticket. F. We review refund requests on a case-by-case basis. 10. Coach Tracker: see the location of your bus in real time. Passport application fees except in limited circumstances (22 C. com is the trusted insurance partner for National Express, with over 3 million customers globally and an average 4. Save 25% off your Booking across U. How to book, special offers and fees. Online: National Express Contact Form. R. From our website at the time of purchasing a ticket. Write to: NX Rewards Customer Service Department (Sentinel House, Airspeed Road, Portsmouth, Hampshire, PO3 5RF). Arrival and Departure information: If you need a refund for your ticket, you can also do this through My Account. Update your membership details. Find them easily. If your service has been cancelled, providing we have your contact details, our team will be in touch to assist you further. What should I do if I miss my coach? Single ticket: If you miss your coach, your ticket will no longer be valid and a new ticket must be purchased. Only part used tickets and tickets purchased via Ticket Vending Machines and Sales A free transfer is available to Terminal 4 taking an extra 4 minutes. Booking online. Refunds are only applicable on Fully Flexible tickets Refund to any card used within last 60 days to make a payment online, through point of sale or as a recurring credit card payment. We cannot refund: Passport execution (acceptance) fees. Your amendment charge is £12 (£5 amendment fee (online) and £7 excess fare) Jump on board one of our National Express coaches departing from various stops around London, and you'll soon realise how much more convenient they are compared to the train. 1 preferred online and mobile payment method. to link to our website only through the homepage: www. Heathrow Express is the fastest way between Heathrow Central & London Paddington. However, if you find your lost card after purchasing a new one, we will give you a full refund for the new card and ticket. Here's how you can get a refund from National Express. co. The firm said tighter Covid You have three months from the date you joined NX Rewards to claim your Welcome Reward and send us the purchase or booking confirmation receipt. Jan 8, 2021 · 8 January 2021. Here, you will find an option to amend or cancel your booking. Locate the ticket you want to cancel and click the "Cancel & Refund Ticket" button. Clearpay will then complete the refund taking into account what instalment payments have been made. National Express will process a ticket cancellation and action a refund. Extra luggage is subject to availability. com; How does it work ? NX Rewards is an online savings programme ideal for those who shop online regularly. com/myticket or visit our Contact Us Page for multiple ways to get in touch Limited availability, terms & conditions apply. booking fee, or travel insurance beyond it's 14 day cooling off period). My Account. Step 1 - Log in to your account. (Reminder - only Fully Flexible tickets are refundable) Don't have a My Account. Contact Information: Phone: 03717 818181 (0044 3717 818181 from overseas) customer service is available from 8am to 10pm, 7 days a week. Automatically posts as negative payment to family Ledger Card. Refund POS Item: Refund full amount of a payment made through Point of Sale (POS). - You need to use the same card/device for every journey you make. com) can take 2 hours to be delivered via e-mail. Can you send a new one? I purchased a ticket whilst booking a flight through the Ryanair website but I have not received my ticket? I have not received my email confirmation, what should I do? I booked my coach ticket with Ryanair, can I make an amendment or get a refund? My computer crashed after I entered my details and I If you miss your coach, your ticket will no longer be valid and a new ticket must be purchased. not to use frames to present the link. If your service is affected you can obtain a full refund by using our contact us page to get in touch. Key information for before you arrive at your departure point. Note: If you are currently travelling on one of our coaches and need to provide urgent feedback please use the text feedback code found at Mar 20, 2023 · If the long card number on the front of your Swift card says ‘633597 0112…’ you can contact National Express Bus for a refund. Go to the Profile page. You will receive an email confirmation. Our Advance tickets are non-exchangeable and non-refundable 28-Jun-2024 Knowledge. Your ticket type can be found on your confirmation email and ticket. Ryanair ticket. Step 2: Review Refund Policy. com or sales@nationalexpress. 3. Description. Travel to Stansted from a central London stop that suits your schedule perfectly. Travel directly to Dublin from London, Manchester or Birmingham. A free transfer is available to Terminal 4 taking an extra 4 minutes. I used National Express regularly starting 1972. There are five easy ways you can book tickets for your journey: 1. Enter your start location. Step 3 - Select the ticket you want to amend (please note: if your booking was just made, it may take 5-10 minutes to appear). For train products on Swift, please refer to Get a refund for a train season ticket. com unless you have obtained our express written consent (which may be drawn at any time) to link to any other pages of our website. 8 out of 5 stars from thousands of reviews on Google and Trustpilot. Telephone. Return ticket: If you missed the outward journey you may still use the return portion of the ticket. Step 2 - Click on the Manage My Tickets tab on the left-hand side. Click the green button to view tracking information for your coach. Refunds. For service updates follow us on X or you can track your coach by visiting National Express Coaches is a leading coach company that offers reliable and affordable intercity travel options for passengers across the United Kingdom. If your travel is within the next 48 hours please call our customer service team on 03717 818181, lines are open 7 days a week, 8am – 6pm. - You don't need to tap your card/device when you leave the bus. Click on it and enter the required details such as your booking reference Easy Heathrow transfers. If you did not upgrade your refund terms while booking, email your original booking confirmation plus your refund request for a refund to [email protected]. We currently cannot serve you content. claims@allianz-assistance. We were delayed 2 and a half hours as we hitched a ride on the next available train out of Edinburgh. 5) Aug 7, 2023 · How to Get a Refund for Your National Express Ticket Step 1: Cancel Your Ticket. If the number says ‘633597 0107…’ you should contact TfWM 6. . Book coach travel to 100's of UK towns, cities and airports with National Express coaches. Priority Mail Express postage for mail that did not arrive based on the guaranteed service arrival time. If eligible for a refund, submit your refund request 3. Log into your account. - No ticket will be printed. National Express Transport Solutions has a strong commitment to safety and the environment and has invested heavily in training to ensure that the whole team fully understand and buy into the policies and procedures that have been adopted. 05. We understand this is a really difficult and uncertain time so if you have a season ticket with us you can submit a refund request. Use the e-ticket refund form found here or use button below, and enter your ticket details to see if your ticket is eligible for a refund 2. Go to My Account. Customer service representatives are available Monday through Friday from 8 am to 8 pm and Saturday from 9 am to 4 pm. To begin, **visit the National Express website** and locate their “Manage My Booking” section. I purchased a ticket whilst booking a flight through the Ryanair website but I have not received my ticket? I booked my coach ticket with Ryanair, can I make an amendment or get a refund? Mar 31, 2020 · NX Bus (National Express) If you have a season ticket and have not been able to travel due to COVID-19 you may be eligible for a refund. If you sign up today, you can enjoy a 30-day free trial, fee of £15 per month applies thereafter. 00 non-refundable processing fee. National Express has announced that it is suspending its entire national network of coach services from midnight on Sunday. 4 Left and lost luggage. If you missed the outward journey you may still use the return portion of the ticket. National Expressing is the largest operator of schedule coach services, delivering services in the UK. What Is Eligible. You Follow these steps to cancel your NX Rewards membership online: Go to the National Express website. com. Call Swift Support on 0345 075 6006 to apply for a refund. Note: The quickest way to report your lost item is using the link, there From there you will be able to modify the dates and times of your itinerary or cancel your trip. Book your travel to AEW All In now, Pay Later. XCover’s claims technology delivers hassle-free refunds and other reimbursements (including for stolen or damaged gadgets or other personal items). Enjoy a variety of cashback rewards. If you don't already have an account you can Open Return. If your flight has been delayed you can amend your ticket online at www. National Express have changed for good… I travelled from Luton airport to London Finchley road at 13:40 the trip was perfect in every aspect, well organised and friendly team at the Airport, the coach was on time and the driver and the trip were very professional and friendly. Alternatively, please complete our online webform and our team shall amend your journey and re-issue your ticket within 48 hours. Reach the complaint department of MoneyGram at 1-800-MONEYGRAM (1-800-666-3947) or Western Union at 1-800-325-6000. For example: At the time of booking your journey fare was £20, but at the time of making your amendment the journey price is £27. Transfers from Heathrow Terminals to London Paddington which is fast, frequent & comfortable. How the Get Your National Express Delay Refund Fast. 50. £20. Open Return. Track your coach with Coach Tracker. If a passport agency takes longer than 15 business days to process your expedited application, you can request a refund of the $60 expedited service fee. 0800 917 7684* Mon-Fri 8am - 8pm and Sat 9am - 4pm; customerservice@ nxrewards. It was no big deal, but since National Express offered to refund the cost of our two first class tickets, I thought I'd take them up on it. If more than 24 hours have passed since you made your booking on Ryanair. - We cannot cap your payment if you use Tap & Cap alongside regular Jun 26, 2010 · National Express Coaches Cancelled - Refunds?? x-Princess-Vikki-x Posts: 1,005 Forumite. To. 26/10/2023. uk. Your correspondence will be re-directed to our Customer Service Representatives (operating from outside the UK). If you did upgrade your refund terms while booking, and did not travel for any of these reasons, please request your refund here. com please click here to refund your unused ticket(s). Plus - it's now bigger and better than ever, with £15 day returns on Tuesdays, Wednesdays and Thursdays! Jun 18, 2024 · Please double-check your ticket terms and conditions before expecting a refund. Book now for a quick and affordable journey to the top destinations in Europe. 24-Jan-2022 Knowledge. Lost Property Form. To find National Express tickets, simply start your search above, and we'll compare journey times and costs for train, coach and bus travel side by side, as well as highlight the fastest and cheapest journeys. You will need to access your ticket in the 'My Account' Section of our website. Start experiencing the benefits with our short registration form, or log in to your account. Select the ticket you wish to refund and select the ‘refund’ button 4. From. Members can claim an initial cashback reward as well as ongoing benefits, such as a monthly reward, discounts on giftcards and cashback at over 100 1. Once the service was underway, the coach encounter traffic congestion on the M25 and the coach driver took a wrong turning, all these Wire transfer. The guaranteed arrival time is on your receipt. In addition to this, you can receive up to 20% off popular gift cards and you can claim a membership bonus each month when you shop online. Following Our lost property team are on hand to try and reunite you with your missing item. You can only get a refund on a Swift ticket if you register your card online. However this coach never turned up, called National Express and they booked me on one at 18. Heathrow Express is the fastest way between Heathrow & Central London. If you booked your ticket(s) through heathrowexpress. 1. You must have the card to scan or manually input card information. You can also use our coach tracker that will highlight if a service has been cancelled. And one more thing! How do I obtain a refund for my ticket? Is it possible to cancel and refund my ticket in 'My Account'? What should I do if my flight is delayed? Can I change the date of my ticket by email? How do I change the date on my ticket? Why can't I amend my ticket online? Mar 26, 2023 · National Express West Midlands have said travellers may be entitled to a full or partial refund of their ticket due to strike action if they have a ticket that lasts one week or longer. XCover. If you choose to cancel your journey entirely, for a reason We do not replace lost or stolen Coachcards, a new Coachcard must be purchased. Please note, all refunds for purchases made using Clearpay as the payment method will be refunded by National Express direct to Clearpay. London (Paddington Station) London (Marble Arch) London (Baker In addition to this, you can receive up to 20% off popular gift cards and you can claim a membership bonus each month when you shop online. Get ready to jet off to London's Heathrow Airport with our direct coach transfers starting at a bargain of just £5. The firm said tighter Covid restrictions Jan 7, 2021 · 8 January 2021. Charge per item of additional luggage per single journey. ph wv jd fh wo qb wn hd tc sn