Samsung tv apps not working

Soft reset the TV. It is connected to the internet. 8 or 8. Apr 5, 2024 · 4. Either directly link to the app pages here, or search for "Samsung TV Plus" and download to start watching Feb 19, 2022 · Hi, If your Samsung TV says “Unable to connect to Samsung server” you need to reset your Network. In your router reserve your IP address for the TV (I was running DHCP) to (i. Step 1. Jul 13, 2022 · This problem started a few weeks ago. Projectors & Other TVs. While many users have tried restarting their Samsung TVs, the app remains unavailable. Soft reset your TV. Once the firmware is updated, try the Shudder app again. ) 192. If your TV or Odyssey Ark gaming screen is turned on and is producing sound but has a black screen, the issue could be with your external device and not your TV. Navigate to Settings > General > Reset. But today, when I tried it, a message appeared, saying that there was something wrong with the site's (Youtube) certificate and presenting me with 2 options: decline ou allow it to continue. Finally, select Delete, and select Delete again to confirm. Samsung apps stop working. If you have an app that is freezing, not loading, missing, or crashing, you should try to cold boot the TV, update the TV's software, delete the app from the TV and download it again, and lastly reset Smart Hub on your TV. This morning I woke up and turned on my tv to realize that there is no Samsung TV plus app. Setting up Samsung TV DNS addresses. It literally is GONE. App not working on Samsung TV; 2. Oct 6, 2022 · Press the “POWER” button for 5 seconds on your Samsung TV remote, until it turns off and on again. Click Update Now. Press the Return button to exit the menu. When I select it from the menu, the start up screen loads then a circle spins and after about 20 seconds the tv goes back to the broadcast channel it was on before. Doing it manually: Disconnect the TV from the power outlet and wait 30 seconds. Seeing the rise of reports, Samsung moderators in the US acknowledged the TV Plus problem. Yesterday it stopped working altogether. When the check is complete, click IP Settings. To do this, start by tapping on Source on your remote then go to Settings (gear icon bottom left) > Enter > General > Network > Reset Network. Disconnect other devices in your home from the internet. Like you, every other streaming app works fine on the TV, but DirecTV Stream buffers, freezes, and is just generally terrible. Check for updates. ARC seems to be a particular issue for Samsung TVs at the moment judging by these forums but clearly they can make it work as proved by my old Mar 4, 2024 · 5. Select All Settings. Apr 22, 2024 · Press the Home button on your Samsung TV’s remote control to open the smart hub. Aug 6, 2023 · Tap on “Apps” or “Application Manager”. 2. Method 4. It is connected to the internet and the preinstalled apps, like Netflix work. It is an issue between Samsung and DirectStream. 230. My internet connection etc. The TV should switch itself off and then switch itself back on. Feb 24, 2024 · Press the Home button on your Samsung TV’s remote control to open the smart hub. Install the update following the on-screen instructions. This is against the law in the United States. To do this: Go to the Apps page on your TV. 03-27-2024 08:26 PM in. Sep 27, 2022 · Press the Home button on your Samsung remote. Turn it back on. Step #2: Don’t let go of the button on your remote until the smart TV turns back on. In the Network Menu select Network Test. Nov 22, 2022 · Follow the steps below to fix the problem. On the other hand, DirecTV Stream works completely fine on my Roku, Android phone, and through the website. 14 3. Update Samsung TV OS. If a Samsung TV or Odyssey Ark gaming screen is having problems with signal, network, picture, or sound the built-in self-diagnosis tools or a factory reset will probably solve them. Then, plug it back in and turn it on. I don't how long has it been like this, because it had been a while since I last time I used the app (some months ago). Try A Cold Reboot. Let me know if you are needing any further troubleshooting assistance. If it is, press the back arrow and return to the Samsung TV home screen. But most of my apps will not work when I'm connected to wifi (any WiFi work home or public). 3 Power cycling the Alexa device and Samsung TV. When you cold reboot, you are shutting down If you have an app that is freezing, not loading or crashing, you can try cold booting your TV, updating the TV software, re-installing the app, or complete a full reset of the Smart Hub to correct the issue with the app. Select NOW and hold the remote button down until a window appears. May 12, 2018 · 12-05-2018 05:54 PM. When prompted to sign in, click create yours now to create an Apple ID. 4. Reinstalling the NOW app will usually fix this problem. Go to ‘Apps’ and enter the app you want to install. Note: If you are having trouble with your Samsung Smart TV, you should always check to see if there are any software updates available as these may contain a fix for your problem. Feb 25, 2023 · Using the remote: Press the power button on the remote to turn off the TV. 1. • A defective remote control sensor on the TV. Open/ return to the DirectStream app and it will now work. Support is also available on your mobile device through the Samsung Members App. Don't understand why it works with the cable but not with the apps any help appreciated. They plan to support the model, as soon as Samsung approves of the new app and publishes it to the app store. 4 2. Check if your “Youtube App Not Working” on your Samsung TV still persists. Contact us online through chat and get support from an expert on your computer, mobile device or tablet. All your entertainment in one place,The Smart Hub. ”. Reinstall the Prime Video app. May 5, 2022 · Suddenly BBC I Player will not load. Samsung TV won’t connect to Wi-Fi; General Pros and Cons of Samsung TVs. This should resolve the issue. Stream 250+ live TV channels, 1000s of movies, and shows on demand. Close any other apps that are running. b. Oct 6, 2022 · Step #1: Hold the power button on your TV remote control. Enter the Smart DNS location provided by your chosen service. The YouTube app is not working on my smart tv s40. Samsung Galaxy mobile devices: Visit the Galaxy Store and Google Play app stores. I have a Samsung s90c smart TV and I’m using Samsung’s YoubeTV app. Below are some tips to help with getting the app working again. The issue I had been having is that the app would work fine at certain times of the day (mostly morning and early afternoon), but then would not stream shows, movies, or live tv at Feb 5, 2024 · If that doesn't fix it, and this is the only app giving you trouble reach out to the devlopers: 1-800-485-4350. Select the Software Update tab. Samsung TV Plus. Cold booting is not the same as turning your TV off and back on. If you have recently experienced issues with a Samsung app, whether the app is not responding properly, freezes, fails to connect to the server or if the app will not download contents, please do not be concerned. Now you should see the Samsung TV apps screen. After a restart, your device’s tasks and workload go back to 0. Press the Home button to open up the Home screen menu. I have never had an app just disappear like that, more specifically the own company’s app for Nov 29, 2022 · Here are some tips on how to prevent Samsung TV streaming issues: Restart your Samsung TV. Your device will automatically undergo a restart procedure. Follow the steps to soft reset, check for software updates, reinstall the app, or reset Smart Hub. Charge your SolarCell Smart Remote battery. Jan 5, 2024 · When the network speed is slow, the app may not work or its image quality may be poor. Everything you love about TV at zero cost. Apr 8, 2022 · Make sure you have your login details for all the apps you use on your TV. e. Jun 6, 2022 · Force shut your device. Once the firmware is updated, try the ABC app again. Aug 5, 2022 · Youtube TV is not working on your Samsung television because there’s an issue with the software or your internet connection. Reply. Outdated versions can sometimes cause playback Dec 21, 2023 · Consumers of Samsung Smart TVs in the US reporting that the TV Plus app isn’t opening and showing the prompt “Not Available. Oct 14, 2022 · Hit the HOME button on your Samsung TV remote. I have no problem with Samsung’s apps for Youtube, Prime, FrndlyTV, MAX Stream on the go with the Samsung TV Plus mobile app. Amazon - I just get a black screen. The app on the Samsung TV is clearly defective and needs to be updated immediately. Press the Home button and go to Settings > General > System Manager > Task Manager > Netflix > Close Apple TV app is not working on Samsung TV or projector Apple TV offers a ton of entertainment opportunities on your Samsung TV, Odyssey Ark smart monitor, or projector. Samsung TV has no sound; 5. For instance, if your screen uses a One Connect Box, which allows you to connect multiple external devices, there are some troubleshooting Dec 21, 2023 · Hey Samsung, It looks like you have a bug in your software related to running PlutoTV. Simply click on the Samsung TV Plus app to enter the experience. Users are either not able to locate the application on their TVs or see a “Not available” message. If you're Smart TV is successfully connected, a check mark will appear next to each part of the test. Have used a HDMI arc cable and connection is as shown in the manual. Clear the cache on your Samsung TV and then try downloading the app again. If you want, you can also simply unplug the TV from the surge protector. Step #1: Unplug the power source of the Samsung Smart TV. Select Update Now and give it a few minutes for the entire process to be Feb 24, 2024 · Check the remaining battery level of your SolarCell Smart Remote. 8. Go to activate. Jan 3, 2024 · Here’s how to do it: Open the app section on your Samsung Smart TV. Oct 9, 2021 · The app is built for streaming to TV as that is the delivery method in the first place. Jun 10, 2024 · Learn five ways to troubleshoot apps not working or loading on your Samsung TV. Select Reinstall. ITV Hub - the app loads but when I chose a programme to watch the TV switches off. Under Network -> Network Status -> IP Settings Change "DNS Server" to either: 8. On some - e. While your TV is on, unplug the power cord from the socket. This includes apps such as Netflix and YouTube, as well as Samsung services such as Samsung Health. Find out how to troubleshoot network connections, server issues, app cache, firmware, and more. Wait for the download to finish. Mar 6, 2024 · Fixing the Samsung Smart TV apps not working issue. Samsung TV has no picture or a black screen. Jul 10, 2019 · Hopefully that's a helpful start. Step 3: Go to ‘Settings’. Unplug the power cord of the TV from the power Nov 9, 2022 · Step 1. In Device Care, select Self Diagnosis then select Reset Smart Hub. Uninstall and reinstall the app. FAQ for Samsung TV, Find more about how Jun 23, 2022 · Step 1: On the remote, press the ‘Home’ button. Otherwise, I will be cynical that Samsung is intentionally blocking PlutoTV so that customers do not have a choice and are required to use Samsung TV Plus. Samsung is aware of the issue and has taken steps to resolve the problem. I've tried reinstalling it but it happens all the same. Keep your TV’s software up to date to prevent errors. Note: Device screenshots and the menu are only a sample in English - they are also available in the language of your country. Method 1. Newsmax customer support email is customerservice@newsmax. For more information about app uninstallation, refer to How to install apps and manage downloaded apps on your Samsung TV. All you need to do is press and hold the power button on your remote. Hold the power button until the TV turns off and comes back on. Once the firmware is updated, try the SiriusXM app again. On others - e. Dec 2, 2022 · To restart your Samsung TV: Press the power button on the back of your TV to turn it off. Reset your Router. Select Software Update and then OK. Click Update Now to start updating your TV. Click Settings in the smart hub menu. Look for the Spectrum TV app in the installed apps list and tap on it. Oct 12, 2015 · Samsung Smart TV Smart HUB Fix (Apps Not Working) Hi All, This is what worked for me after all video streaming apps did not work (for US customers). Dec 19, 2018 · This TV replaces a Samsung PS51E6500RU which worked perfectly in exactly the same setup (receiver, cables, everything still the same) with all tuners and Apps providing audio to the Onkyo via ARC. Get support. Step 2: Select ‘Support’ from the sidebar Jan 30, 2024 · The only effective way to restart Netflix on a Samsung smart TV is to close it and reopen it. Jan 5, 2024 · If you choose not to log in to a Samsung account, you will only be able to connect to external devices (such as HDMI and terrestrial over-the-air TV) with the use of antenna tuners. If you scroll to the top right, you will see Support is also available on your mobile device through the Samsung Members App. When your Samsung Smart TV apps are not opening or connecting to the internet, implement the following fixes: 1. I also get "Smart Hub is being updated. YouTubeTv worked fine until January 29 and then it stopped loading channels/videos. Netflix. Open the Apple TV app on your TV and navigate to Settings > Accounts > Sign In > Sign In On Mobile Device. Next, select the app you want to delete. Mar 31, 2023 · A few days ago my SlingTV app on my UN50NU710D Smart TV started acting glitchy. Turn off the TV using the remote control. Mar 6, 2024 · When Samsung TV apps don’t work, it’s usually because of a software or network issue, such as your router, cable modem, or internet connection. To get it to work I had to type in the Apple created email address. Step 2: Navigate to ‘Apps’. ***UPDATE 12/21****. 5, B-TS. 6. The Dailymotion app on my Samsung Smart TV is not working. Reset Smart Hub on the TV. Turn on your Samsung TV. Also there are some ideal network aspects you should have in mind: Connection speed: 20 Mbps or higher. May 20, 2022 · Step 1: Access your Samsung TV apps. Even with your apps kept up to date, if your TV’s OS is not up to date as well, then your efforts will be in vain. Select Network Settings. In the first method, you need to do is switch the TV on and grab the TV remote. Office hours are Mon-Fri 8:30am - 8:30pm ET, and Sat 9:00am - 5:00pm ET. Everything else on the TV works fine. You’ll need to enter your PIN. Once the firmware is updated, try the Roku Channel app again. Confirm the action when prompted. The Samsung TV Plus app is back online. Jun 15, 2020 · I have a new Series 8 Crystal UHD TV. Choose the DNS setting and select Enter manually. The app would just spin and nothing will load, as soon as I turn off wifi the app would work immediately. Prime Video. Apr 26, 2023 · To check your software version, press the Home button on your TV's remote and select Menu > Settings > Support > Software Update. Some days ago, the app started working again, although I didn't do nothing. Step 2: Access your App settings. 1 Like. Go to all settings then support in the menu. Step 4: Find the app you want to remove and then select ‘Delete’. Step 3: Remove the app. We would like to show you a description here but the site won’t allow us. After waiting for a minute, turn on the TV and check if Samsung TV Plus is now working. Once the firmware is updated, try the Britbox app again. Confirm that you want to reset your Samsung TV to its factory settings. Smart Hub does not display any apps; 6. Cold reboot the TV, Update the TV system software, if available, Delete and reinstall the misbehaving app (if deletion is supported for this app), Reset the ‘Smart Hub’ (I think like a factory reset for the apps part of the TV). • An electronic glitch in the remote control pad. Please Note: The information on this page is for Australian To reset your Samsung TV, press and hold the power button on the remote until the Samsung logo flashes on the screen. All my other apps are fine, it's just the Sling app. Select “Storage” or “Storage & cache”. Navigate to Apps, and then select the Settings icon in the top right corner. ), or the box made by DIRECTV STREAM itself. Wifi is working better/faster than LAN. Samsung TV only shows a black screen; 3. Method 3. Once the cache is clean, give Prime Video another whirl to see if it’s back to normal. com on either your PC or mobile device and enter the code that is display on your TV screen. No credit cards, contracts, or cables. Please work with PlutoTV to understand and remedy the issue. App on smart TV (Samsung TV app option is sub-standard compared to others), streaming box (Roku, etc. The second option is to unplug the socket for at least 30 seconds and plug it back in. Furthermore, your TV will not be able to use Smart Hub apps. 168. Aug 22, 2023 · Samsung TV may fail to download apps due to outdated system software. Plug both devices back in and wait for them to restart. Highlight and select YouTube TV. Once the TV turns back on, launch the Hulu app. Tap on Delete. You can remove apps you no longer want and free up storage space on your Smart TV or projector. The current version is listed on the right side of the window. what you want, right away — everything from recommended shows and movies to Live TV and videos on-demand. 14. Do not mix DirecTV and DIRECTV STREAM as they are 2 different services. . Clear app cache, run device care, reset network and smart hub settings, or factory reset your TV. Once the firmware is updated, try the Pluto TV app again. Aug 23, 2022 · There are two ways you can follow to perform a soft reset. Your Smart TV will now perform the Test. View solution in context. The software version is T-KTSDEUC-1250. Go to Support, and then select Software Update. Please do a cold reboot by unplugging the television for sixty seconds. Apple TV. If it was the app, it would not work at all . If the app is updated, you will see Open instead of Update. App Issues: Force quit and restart the app: Close the app you're having trouble with completely, then relaunch it. Dec 28, 2016 · The only app on the Smart Hub that works without any issues is BBC iPlayer - no other apps will load. Access the app store on the TV and update any outdated applications. Update the app: Check for app updates in the Samsung app store. Dec 20, 2023 · Samsung Apps and Services. Dec 21, 2023 · The Samsung TV Plus app is not working because the service is currently down. Oct 5, 2023 · 1. Jul 24, 2021 · Learn how to troubleshoot apps that are not working properly on your Samsung Smart TV. Note: when apple created the “fake” address, if you select a high-security password, unless you remember that password it won’t self-insert on Samsung. Possible Solution: a. 0 Likes. The process is now complete and your app store should be working. Turning your TV off and back on again, not just putting it to sleep, is an easy way to troubleshoot most TV problems. This page may also be helpful to you. Jan 18, 2019 · In response to ChrisM. Then, go to the app to see if it’s working again. Apply the changes and power off the TV. Your go-to screen for TV Plus and all your apps, Smart Hub lets you click on thumbnail previews and access. Connection type: Jul 23, 2017 · The firmware is up to date (Ver. Go to Settings, then Support, followed by Device Care. Apr 3, 2024 · Press the Home button on your Samsung TV remote. Turn off your Samsung smart TV and wait for a few seconds. Most Samsung TVs come with Prime Video already installed. Connect to Wi-Fi. First, let’s try the oldest trick in the book. I still have "Function Not Supported" If I try to download apps. May 23, 2024 · If it seems like it's pressing buttons by itself, it may actually be that your TV's controls are dirty. If Device Care is greyed out, cold boot the TV then try again. Reinstall the app on the TV. From the TV, start with the TV on, unplug the TV, and then plug it back in after 30 seconds. See if the app works as intended, and you can go back to streaming content like normal. g. The Pros: Samsung TVs work great with video games; Samsung TVs feature a single cable May 23, 2022 · I went into the Apps on the TV, went in the installed apps section (scroll down a bit on the main screen), locate the disney+ app and press and hold down the main button on the remote (the round center button) a menu should appear with some option, one being Reinstall. If the problem still exists, revert the DNS settings to Obtain Automatically to see if that fixes the issue. Oct 5, 2021 · After several months of troubleshooting with Paramount Plus Tech Support, I have finally solved the issue of the Paramount Plus app not streaming content or live TV. Go to Settings. Your TV will initiate the update process once Update is clicked. Step 2. Update apps: Ensure that all apps are up to date. Use an Ethernet cable rather than a Wi-Fi. On Samsung TV however I used my private email. To make Youtube start working again, you should power cycle your TV by unplugging the power cord, waiting 1 minute, then turning your television back on and relaunching the Youtube TV app. The FIX and it works every time although inconvenient, is to hard reset the TV. Cold boot your Samsung Smart TV. Press the Home button and navigate to the Settings. It took a long time to load, or I would have to exit back to the menu or turn the tv off & on again. Click Network status. Decrease Streaming Playback Quality. You'll now need to enter your TV's Pin, which will be 0000 if you haven't changed it. com. To update your TV, follow these steps: Open the home screen on your TV, then go to Settings. Sep 17, 2022 · Troubleshooting Samsung TV Apps Aren’t Working 1. Jun 4, 2024 · Scroll down to Support and select Software Update. The services of your application are not provided by the TV but by the application service provider. g ITV hub work fine I have tried: Full Power off Delete and reinstall app Update all Apr 22, 2024 · Press the Home button on your Samsung TV’s remote control to open the smart hub. Jan 3, 2024 · Samsung S/TL/Q TV Models. Once the firmware is updated, try the Sling TV app again. Wait for 30 seconds to 1 minute. Mar 22, 2023 · Learn 11 easy solutions to solve the common issue of apps not working or crashing on Samsung TV. apple. Mar 23, 2023 · The sound bar works fine with the tv on the cable but no sound comes from it if i go to one of the apps, like Netflix, utube, primevideo and etc. This will restore Network settings back to factory defaults. However, it will not install any apps (Spectrum, HBO MAX, HBO GO, Disney +). We'll go over the reasons and possible fixes to get your apps working again. Once the firmware is updated, try the Netflix app again. Step 3. Samsung TV flickers when in use; 4. Hello. Wait for the reset process to complete, then set up your TV and reinstall the Paramount Plus app. To reinstall the app you deleted, press the ‘Home’ button. I noticed no one responded to your post, and rather than leaving you hanging the way everyone has left me, I figured I would at least give you a response. There are four conditions which may cause a remote control pad to function improperly : • Bad batteries. all seem to be fine - otherwise BBC iPlayer wouldn't work. Keep holding the button until the TV turns on back. When I select "Install" it looks like it begins to install and displays a zero (0), like it is beginning. Turning off will put the TV on standby. I have unplugged the TV, waited several minutes, replugged and waited. . Please try again later. On some Samsungs the 'Reset Smart Hub' option is in the 'Self Diagnosis' menu. There’s no update needed if this is the case. It did not work. Select the Apps menu. You should now see the Samsung Smart TV menu appear at the bottom of the screen. On your Apps menu, you should see a gear icon in the top-right corner of your screen. It used to always be the first thing that would open automatically, the first app in the Smart Selection. Press Home button on your remote. Go to Menu > Settings menu > Network > Network status. Select Settings. Step #2: Wait for 40 seconds to a minute before plugging it back in. Nov 21, 2023 · Press the 'Menu' key on your remote then navigate to 'Smart Hub' followed by 'Smart Hub Reset' and finally 'Reset Smart Hub'. • A defective remote control pad. Choose “Clear app data” or “Clear storage” to remove all saved preferences and settings for the Spectrum TV app. Update your Samsung TV firmware. Apr 25, 2024 · 8. I tried today and it freezes while starting up (the video with the spinning wheel). YouTube. I've cleared cache, reset network settings, deleted my wifi networks, nothing works. Click Update Now to begin updating your TV. That’ll be your App settings. Enter the Values of Google DNS Server in the Samsung TV Settings. Click that option and the app should reinstall and then it worked fine after Contact Samsung Support. Other apps e. Go to Home > Settings > Broadcasting > Expert Settings > HbbTV Settings > Clear Browsing Data > (select) Yes . If you perform the procedure successfully, the LED on the front of the TV will Apr 2, 2024 · If your Samsung Smart TV has an app that isn’t working properly, perform the following steps. If you still face issues please perform a smart hub reset. Oct 17, 2021 · It's incredibly frustrating. Click Update to start the app update. Jul 29, 2023 · Unresponsive Apps or Smart Features: Samsung Smart TV features, apps, or streaming services are not working correctly commonly caused by out-of-date apps, or distorted app cache. Navigate to Samsung TV Plus by using the app bar located at the bottom of your TV screen. ¹ Available for free on Samsung Smart TVs released after 2016, Galaxy devices, Smart Monitors, Family Hub refrigerators, and the web. Type your TV’s model number in the search bar and press the Enter key to search for it. Control external devices with your Samsung TV Smart Remote. Unplug the TV from power. Feb 9, 2024 · Anytime the Samsung TV app store is not working, you can reset it by cold booting the TV. Here are some possible culprits and things you can try: Check out this Guide for other Fixes: Netflix Not working. Go to the Samsung Download Center. Step 1: Open Samsung TV Settings (check the steps above). Wait at least a minute before you plug the TV back in. Sometimes, a simple power cycle can resolve issues with Alexa not working on your Samsung TV: Unplug your Alexa device and Samsung TV from the power outlet. Choose the Samsung TV Plus App by pressing the OK button. In your Home menu, scroll left and you should find your “Apps. Apr 21, 2023 · What to do if an app is not working on your Samsung TV - Samsung Support. Remove an app. 0). " If I try to open Netflix or Jul 28, 2021 · This is an issue with Samsung. The TV Apps freezing and crashing issue could be due to the fact the app is not compatible with your Samsung TV. Heard back from the (Willow) app's support team saying that the issue is because of their app not supporting my particular Samsung TV model since they updated their app. Jul 19, 2022 · In order to fix Prime Video not working issues you should try to power cycle the TV. Wait for 1 to 2 minutes before plugging the adapter back in. Method 2. To clear the cache on your Samsung TV, do the following: Press the Home button on your Samsung Smart remote. Check for software updates. Select Network. Feb 9, 2024 · 02-09-2024 12:23 PM (Last edited ‎02-15-2024 05:13 PM by SamsungCaleb ) in. 1. If a Samsung TV or Odyssey Ark gaming screen won't turn on at all, the red (blue for monitors) standby light will be on, off, or blinking. Restart Samsung TV. While the company is working to address the server-related problem, there are two temporary solutions for affected users. From the remote, press the power button and hold it while the TV turns off and back on again. Once the firmware is updated, try the Spotify app again. Tips: To find the model number of your TV, you can have a look at the back of your TV or go to Settings > Support > About TV / Contact Samsung on your TV screen. Enter your TV’s PIN (default is 0000) and select “Reset. If you are having any problems with the Apple TV app, check if your screen needs a firmware update, confirm you have a good internet connection, and then if you're still having Dec 3, 2020 · Press the Home button and navigate to the Settings. H Mar 25, 2024 · 1 Solution. Scroll to your left until you see the app’s icon appear, then press the select or action button in the middle of the remote. Show More. cs gr rc tl bz qm mn oz rv ts