United healthcare customer service representative

If you do not have your health plan ID card, call 1-800-826-9781. Timing is everything. See what you can expect when you choose us as your health care partner. 8:00 a. Direct Support Specialist/ Caregiver. What You’ll be Doing. Referrals system is prehistoric, awful patient care. Sign in for the Personal Representative (PR) Dashboard. Active 12 days ago. Posted 6 days ago ·. Find out more about Senior Customer Service Representative salaries and benefits Nov 28, 2023 · Marketplace Plan Members. It was a two part interview, the interviewer was the supervisor of the position. UnitedHealthcare UnitedHealth Group. Contact us. 7. Average UnitedHealthcare hourly pay ranges from approximately $13. Tell me about a time. - 10 p. Pay information not provided. Chat with a UnitedHealthcare representative online and get answers to your questions about claims, accounts, benefits and more. Then you had to answer a few questions. New Senior Customer Service Representative jobs added daily. If you think you have been a victim of fraud or identity theft related to your health information or Medicare coverage, please call UnitedHealthcare customer service at 1-877-596-3258 / TTY 711, 8 a. Health care professionals working with UnitedHealthcare can use our digital tools to access claims, billing and payment information, forms and get live help. Today ·. 6. Visit njfamilycare. S. You will have 14 weeks of training where you will learn how to process healthcare…. North Carolina: 1-800-980-5357. The few question you had to record a video of you answering each question basically how you would handle a situation. Basic understanding of healthcare claims including ICD - 9 and CPT codes. 45,050 Healthcare customer service representative jobs in United States. Estimated $25. Employer Customer Service representatives are available weekdays 8:00am-7:00pm EST. Customer First Representative - National Remote. ) Easy Apply. Customer Service Advocates connect members to appropriate resources with consideration to the member’s healthcare needs and to resolve complex benefit and claim issues on the member’s behalf. The average UnitedHealthcare hourly pay ranges from approximately $17 per hour (estimate) for a Cashier to $78 per hour (estimate) for a Sales Executive. Would you need to take off for any reason during 14 week training. Weekends as needed + 1. Jun 6, 2024 · The average Customer Service Representative base salary at UnitedHealth Group is $19 per hour. The highest paid Senior Customer Service Representatives work for The average PROVIDER CUSTOMER SERVICE REPRESENTATIVE base salary at UnitedHealth Group is $21 per hour. UnitedHealthcare is dedicated to being there for what matters. And that matters. Pay in top 20% for this field Compared to similar jobs on Indeed. Write down the exact meeting place and time and ask about parking availability before you go. 9. 3. Shared on July 24, 2022 - Member Advocate - San Antonio, TX. Shared on September 2, 2022 - Customer Service Representative - New York, NY. Learn how to submit a claim, submit reconsiderations, manage payments, and search remittances. every day of the week. You also may call the Customer Service number on the back of the member's ID card or the Provider Services Line for behavioral health providers at 877-614-0484. Get a good night’s rest and re-read your resume before the interview. 21, which is 38% above the national average. you cant take what the callers say when they are angry and yelling at you personally. Maryland: 1-800-691-0021. – 8 p. Have health insurance through your employer or have an individual plan? Login here! Feb 10, 2024 · The estimated total pay for a United Healthcare is $54,335 per year in the United States area, with an average salary of $46,537 per year. Salaries. Apply to Enrollment and Eligibility Representative, Account Executive, Client Services and more! Healthcare Advocate. Whatever plan you choose, UnitedHealthcare will help you get the care you need. ET. Answer incoming phone calls from customers and identify the type of assistance the customer needs (i. 3. If you're getting few results, try a more general search term. Provider Customer Service Call and Chat Representative - Remote in NE. Free interview details posted anonymously by UnitedHealth Group If you still have questions, call 1-800-657-8205 during our customer service hours. Associate Claims Representative - National Remote. Call 1-888-UHC-HLP1 for help with eligibility claims and billing. Pillager, MN. Trained customer service professionals are ready to answer your questions and help you meet your needs. $17 an hour. $70,200 - $137,800 a year. Associate Enrollment Eligibility Representative - Remote in Central Time Zone. Cherry St. 55 an hour. Whether you have patient questions about health care or pharmacy or need information about your health financial accounts, we can help. Average UnitedHealth Group Customer Service Representative hourly pay in California is approximately $22. 50 - $20. ) Research and dissect complex prior authorization and claim issues and take appropriate steps to resolve identified issues to avoid repeat calls Sep 19, 2023 · Option 1: Call UnitedHealthcare Customer Service. This US Remote position is a full-time exempt role, Monday - Friday. 6 out of 5 stars in 2,611 Glassdoor reviews. m. 00 Shift Differential per hour if you work Full Time Overnights Our employees have spoken. UnitedHealthcare health insurance plan through work. Your compassion and customer service expertise combined with our support, training and development will ensure your success. Jun 6, 2024 · The estimated total pay range for a Customer Service at UnitedHealth Group is $34K–$47K per year, which includes base salary and additional pay. Compare. Employees are required to have flexibility to work any of our 8-hour shift schedules during…. For general claim inquiries, call: 1-800-826-9781. you deal with a lot whether you take calls from members, brokers, benefits administrators or providers. 03, which is 18% above the national average. Please note that all salary figures A free inside look at Unitedhealthcare Customer Service Representative Csr salary trends based on 2060 salaries wages for 2044 jobs at Unitedhealthcare Customer Service Representative Csr. 1Benefits, features, and/or devices vary by plan/area. UnitedHealthcare sells health insurance plans on the Marketplace in select states. Explore health insurance options including Medicare, Medicaid, individual and family, short term and dental, as well as employer plans. Full-time. 00 - $28. The Provider Customer Service Call and Chat Representative will be supporting providers that care for our members. The average additional pay is $3K per year, which could include cash bonus, stock, commission, profit sharing or tips. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all! This position is also available to work on-site located in 3309 N. Salary information comes from 176 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. 7K - $47. The most direct way to talk to someone at UnitedHealthcare is to call their customer service line. Contact sales and support. Here was my experience, the questions asked and some insight. if you need time away from the phones because you have had a really bad Dec 13, 2023 · I applied on Oct 26th 2023. Feb 29, 2024 · Senior Customer Service Representative professionals rate their compensation and benefits at UnitedHealthcare with 4. Apply now. com Help Desk: (877) 844-4999 UHC Onsite Representative: (813) 274-8279 UnitedHealthcare. UnitedHealthcare. Monday to Friday + 3. This is 18. The average Senior Customer Service Representative base salary at UnitedHealthCare is $21 per hour. Jun 6, 2024 · The average Customer Service Representative Senior base salary at UnitedHealthcare is $44K per year. New Unitedhealthcare Customer Service Representative Sep 23, 2023 · In this article, we will explore some common interview questions asked by UnitedHealth Group for the Customer Service Representative position, along with insightful tips and sample answers to help you make a lasting impression during your interview. e. 24,069 Reviews. 1-866-801-4409 / TTY 711. UnitedHealthcare Members should call the number on the back of their ID card, and non-UnitedHealthcare members can call 1-888-638-6613 / TTY 711, or use your preferred relay service. Monday – Friday. 1+ years experience in customer service call center within the healthcare insurance industry. 1,789 United Healthcare Is Customer Service jobs available in Remote on Indeed. (part of UnitedHealth Group) 3. 47 - $38. They are responsible for providing responses to questions that may include Provider Customer Service Call and Chat Representative - Remote in NE. The average additional pay is $0 per year, which could include cash bonus, stock, commission, profit sharing or tips. Visit MedicareAdvantage. 54 - $32. Interview was fairly easy the recruiter was very professional and organized and explained about the company and the role I was applying for. Jun 6, 2024 · The average Senior Customer Service Representative base salary at UnitedHealth Group is $45K per year. 27 an hour - Full-time. 08 an hour. benefit and eligibility, billing and payments,…. org or call the NJ FamilyCare phone number at 1-800-701-0710, TTY 1-800-701-0720. Being a part of UnitedHealthcare means you get to help make health care better. $18. 2 out of 5 stars based on 25 anonymously submitted employee reviews. Salary information comes from 3 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. There were three parts to this process for Customer Service Advocate. Customer Service. Billing Representative (Former Employee) - Remote - June 13, 2024. Customer Service Representative - National Remote UnitedHealthcare Onalaska, WI 2 days ago Be among the first 25 applicants Customer Service Manager - National Remote. Remote in Dallas, TX 75201. The average additional pay is $0 per hour, which could include cash bonus, stock, commission, profit sharing or tips. Apply to Customer Service Representative, Clinical Associate, Operations Associate and more! Jun 6, 2024 · The estimated total pay range for a Customer Service Representative Lead at UnitedHealth Group is $37K–$46K per year, which includes base salary and additional pay. , Spokane Valley, WA 99216. Remote in Eau Claire, WI 54701. 5 out of 5 stars in 753 Glassdoor reviews. Average UnitedHealth Group hourly pay ranges from approximately $10. com. The average Customer Service base salary at UnitedHealth Group is $40K per year. Register or login to your UnitedHealthcare health insurance member account. Hours: 8 a. , 7 days a week, or access other being a customer service representative for UHC isnt a easy job. If you have. 14 United Healthcare Customer Service jobs available in Remote ] on Indeed. The pros were the work from home but the pay is lacking and the leadership is either undertrained or too busy being May 27, 2024 · UnitedHealthcare Customer Service Representatives earn $28,000 annually, or $13 per hour, which is equal to the national average for all Customer Service Representatives at $28,000 annually and 81% lower than the national salary average for all working Americans. $19. Monday to Friday + 2. Morgan. You’ll be part of a culture that welcomes diverse perspectives and celebrates each other’s successes. to 8 p. Nov 15, 2023 · Customer Service – (866) 270-5311 Group # 730334 MyUHC. 30 per hour for Director of Accounting. *25 add on if you provide proof of a valid MN drivers licecnese. Use the following UnitedHealthcare phone numbers for assistance based on your state: Arizona: 1-877-482-9045. UnitedHealth Group —Charleston, WV3. Introduction of yourself. Phone support. 4. Feb 15, 2024 · I interviewed at UnitedHealth Group (Hartford, CT) in 2/1/2024. Remote in Omaha, NE 68164. Easy access to directions to support your member sharing. Average UnitedHealth Group Healthcare Customer Service Representative hourly pay in the United States is approximately $18. Interview questions [1] Question 1. the management team is always there to support you no matter what. People who searched for customer service representative for united healthcare jobs in United States also searched for customer service representative home healthcare la, fraud representative, healthcare customer service. Customer Service Representative. The “Most Likely Range” reflects values within the 25th and 75th percentile of all pay data available for May 27, 2024 · 13 UnitedHealthcare Customer Service Representative jobs. The average Customer Service Representative Lead base salary at UnitedHealth Group is $41K per year. Most relevant. It was easy review my resume with me and asked what I am looking to get from the customer service position. Call the number on your member ID card. Deferring queries to your line manager if you . Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job that’s right for you. 90, which is 18% above the national average. May 30, 2024 · Average UnitedHealthcare Customer Service Representative hourly pay in the United States is approximately $19. Estimated: $37. 50 per hour for Enrollment and Eligibility Representative. Period. You must create an Indeed account before continuing to the company website to apply. Give yourself plenty of time to get here and plan to arrive 10 to 15 minutes early to avoid traffic or other slowdowns. 7K a year. To reach UnitedHealthcare customer service, call the number on the back of your insurance card. 22 per hour for Office Assistant to $61. Jun 6, 2024 · The average Work At Home Telephone Customer Service Representative base salary at UnitedHealth Group is $20 per hour. 0. 1,789 reviews from UnitedHealth Group employees about working as a Customer Service Representative at UnitedHealth Group. Today’s top 56,000+ Senior Customer Service Representative jobs in United States. UnitedHealthcare Medicare Advantage or Prescription Drug plan. Customer First Representative - Remote in WV. Jun 12, 2024 · The average Customer Service Representative base salary at UnitedHealthcare is $19 per hour. Learn about Customer Service Representative careers at UnitedHealthcare. 1. 42 UnitedHealth Group Customer Service interview questions and 35 interview reviews. This rating has increased by 18% in the past 12 months. 3+ years of customer service OR call center experience in a leadership role (not limited to people leaders). 0 rating for diversity and inclusion, 3. **. Salary information comes from 35 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Massachusetts: 1-877-856-2429. Salary information comes from 149 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. 3 rating for work-life-balance, 4. View more articles. UMR, UnitedHealthcare’s third - party…. CT, Monday through Friday. Jun 29, 2022 · UnitedHealthcare is committed to preventing fraud, waste and abuse in Medicare benefit programs. 66, which is 11% above the national average. Getting assistance with technical issues like password changes and resets call 1-800-721-0627 / TTY 711 from 7 a. Salaries posted anonymously by UnitedHealth Group employees. If you are located within the state of Nebraska, you will have the flexibility to telecommute* (work from home) as you take on some tough challenges. $35K - $44K (Glassdoor est. UnitedHealthcare Customer Service advocates are available to assist you with password resets, enhancement requests and technical issues with the website. Learn about UnitedHealth Group culture, salaries, benefits, work-life balance, management, job security, and more. Video Recording of yourself answering questions. Jan 24, 2024 · The average hourly pay for a Customer Service Representative (CSR) at UnitedHealth Group is $17. 2% better than the company average rating for salary and benefits. united healthcare customer service representative jobs in remote. Salary information comes from 55 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Get in contact with UnitedHealthcare about AARP Medicare Advantage plans, Medicare For fastest service, please contact your customer service team by calling the toll-free number on your health plan ID card. 27 an hour. Returning Personal Representative. Individuals can also report potential inaccuracies via phone. Declaration of disaster or emergency. why you choose UHC. 1-800-523-5800 / TTY 711. 7 out of 5 stars. Jun 12, 2024 · 3. This can be a good option if you have a question or issue that you need to resolve quickly. Long Term Services and Supports Customer Service Phone: 888-787-4107 Email: uhc_cp_prov_relations@uhc. Salary information comes from 505 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Customer Service Manager - National Remote. Groton, CT 06340. 46 in 2024. The average UnitedHealthcare salary ranges from approximately $42,000 per year for Administrative Coordinator to $169,706 per year for Engineer. Customer Service Representative Billing professionals working at UnitedHealthCare have rated their employer with 3. 40,932 Reviews. The average UnitedHealth Group salary ranges from approximately $20,000 per year for Phone Representative to $110,018 per Jun 6, 2024 · The average Customer Service Representative base salary at UnitedHealth Group is $40K per year. Remote in Minneapolis, MN 55401. 23, which is 20% above the national average. May 31, 2024 · Average UnitedHealth Group Customer Service Representative hourly pay in the United States is approximately $18. High School Diploma/GED or higher. Monday to Friday +2. 5. $2. The average UnitedHealthcare salary ranges from approximately $39,816 per year for Customer Service Representative to $150,000 per year for Customer Service Manager. 1. Mar 25, 2024 · Customer Service Representative professionals working at UnitedHealth Group have rated their employer with 3. Omaha, NE. Hours. Health care provider claim submission tools and resources. Eau Claire, WI 54701 • Remote. Get the answers to some common questions and learn how to contact UnitedHealthcare customer service for the correct UHC Customer Service Representative for United Healthcare Career Path. 75 United healthcare remote jobs in United States. Please note that all salary figures are UnitedHealth Group. Growing together. Non-Emergency Medical Transportation (NEMT) United Healthcare Customer Service Representative (Former Employee) - Las Vegas, NV - December 5, 2022 Worst call center micromanagement, terrible. Healthcare Customer Service Rep (On-Site) Concentrix 3. Today’s top 29 Unitedhealthcare Customer Service Representative jobs in United States. Members have easy access to coverage and care. A free inside look at UnitedHealth Group salary trends based on 20162 salaries wages for 4802 jobs at UnitedHealth Group. :root {--reach-menu-button:1;} 3+ years of customerservice OR call center experience in a leadership role (not limited to people leaders). Oct 27, 2023 · Contact AARP UnitedHealthcare Phone Number. Not only to us, but to the millions of people counting on us. I worked for UHC For a few years, the billing teams are all broken up, constantly taking on tasks of other less competent departments, for no pay increase. May 21, 2024 · Average UnitedHealth Group Customer Service Representative hourly pay in Florida is approximately $19. This is an average score with the overall rating of UnitedHealthCare employees being 3. 8 Unitedhealthcare Customer Service jobs available on Indeed. $16. Responsible for first-level response and resolution or triage of escalated issues with external and internal customers. Answering telephonic and e-mail inquiries in a timely manner. Salaries posted anonymously by Unitedhealthcare Customer Service Representative Csr employees. See why New Jerseyans choose UnitedHealthcare. 75 Per Hour (Employer est. 50 per hour for Customer Care Specialist to $55. – 6:00 p. You'll spend the majority of your day by responding to calls from our members and help answer questions and resolve issues regarding health care eligibility,…. 6 days ago · I interviewed at UnitedHealth Group. Contact information for members with insurance plans through work. The average additional pay is $0 per year, which could include cash bonus Feb 11, 2024 · Health Care Customer Service Representative Responsibilities: Familiarizing yourself with and remaining up-to-date with changes in our plans and tariffs. The highest paid Customer Service Representatives work for Halliburton at $91,000 Here for you in ways big and small. High School Diploma/GED (of higher) and 1+ years experience working within the healthcare insurance industry and performing daily work using health insurance…. Interview. *. Apply to Bilingual Customer Service Associate, Client Services, Customer Service Representative and more! Jun 11, 2024 · The average UnitedHealthcare salary ranges from approximately $35,131 per year (estimate) for a Crew Member to $442,968 per year (estimate) for a Senior Vice President. These numbers represent the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Answer member, provider, and group customer phone calls; adhering to department expectations for answering calls and providing friendly customer service. Phone: 1-800-721-0627 / TTY 711. This is a lower than average score with the overall rating of UnitedHealth Group employees being 3. Visit PayScale to research customer service representative (csr) hourly pay by city Jun 4, 2024 · Claims, billing and payments. Pre-screen 2. Monday to Friday. Zoom style face to face interview with hiring manager. May 27, 2024 · UnitedHealthcare Senior Customer Service Representatives earn $33,000 annually, or $16 per hour, which is equal to the national average for all Senior Customer Service Representatives at $33,000 annually and 67% lower than the national salary average for all working Americans. It’s easy to enroll. UnitedHealth Group. Jun 6, 2024 · The average Bilingual Customer Service Representative base salary at UnitedHealth Group is $41K per year. This US Remote position is a full-time exempt role,…. The estimated additional pay is $7,798 May 20, 2024 · In this joint role as a Customer Service and Claims Representative, you'll join us on a mission to not only deliver the best customer service in the health care industry, but the best customer service. The “Most Likely Range” reflects values within the 25th and 75th percentile of all pay data available for this role. Participate in activities designed to improve customer satisfaction and business performance. Greeting customers in a friendly, professional manner using the suggested script. Common UnitedHealth Group Customer Service Representative Interview Questions 1. 6 out of 5 stars. See jobs, salaries, employee reviews and more for Customer Service Representative careers at UnitedHealthcare UnitedHealthcare. 8K - $32. Monday to Friday + 4. P. Greenville, SC 29617. UnitedHealthcare Medicare supplement plan. Remote. Join a team of innovators, doers, caregivers and collaborators. Mar 16, 2024 · 68% of Customer Service Representative employees at UnitedHealthCare would recommend their employer to a friend. 1-877-699-5710. Search job openings, see if they fit - company salaries, reviews, and more posted by UnitedHealthcare employees. Learn how to become a Customer Service Representative for United Healthcare, what skills and education you need to succeed, and what level of pay to expect at each step on your career path. Customer Service Representative professionals have also rated UnitedHealthCare with a 3. . You’ll enjoy the flexibility to telecommute* from anywhere within the U. May 13, 2024 · I interviewed at UnitedHealthcare (Warwick, RI) Interview. Your compassion and customer service expertise combined with our…. Jan 19, 2024 · UnitedHealth Group. Leverage your professional network, and get hired. Krushe Residential Services. Experience in healthcare is a plus. Posted 1 day ago ·. Declaration of disaster or emergency Fraud, waste and abuse (FWA) Are you a health care professional? Reach out to contact our sales team or find business support today. New York: 1-877-856-2429. 7 rating for Jun 12, 2024 · The average Customer Service Representative base salary at UnitedHealthcare is $39K per year. Just posted·. She explained the training time frame along with the company’s values. Read more interview questions at UnitedHealthcare. as you take on some tough challenges. J. sh ye gy ur ah az zg kn oe vb